Why Upper House

About Upper House

Upper House Property Management is one of the finest property management companies in Auckland. We deliver a unique and unmatched property management service, we provide our clients with dedicated all-round support to assist them in achieving prosperity and success in property investment.

Landlords know what a hassle property management can be, from finding a right tenant, tenant management, dispute resolutions, to daily tracking of the in/outgoings. At Upper House, we completely take the stress out of your hands. We put our expertise to work for you, taking care of your property, allowing you to pursue your other passions with peace of mind.


Our team members are specialists in property management and customer service, the majority of whom have intimate knowledge of the real estate space they manage. Their expert knowledge and professionalism have seen them successfully lease new managements across high rise developments, town houses and established markets.


We ensure that all of the traditional and arising concerns regarding tenant leases, from negotiating optimum rent to preparation of lease agreements and renewals and the like, are given adequate and proactive concern. Our goal is to deliver stress-free property management, which protects your financial future.

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What Makes Us Different From Other Property Management Companies?


We have a clear and strong understanding of the rental market

Multilingual & translatable​

We are multilingual and are able to reach out to more potential tenants


Our proactive marketing strategies will maximise rental while shorten vacancy period

Low Arrears Rate

We have a zero tolerance policy on rental delay and hence an industry-low arrears rate


We act FAST, prompt communication and resolution to problems

Cost Effective

We have cost-effective, skillful and experienced tradesmen standby

Routine Inspections

We have regular, comprehensive routine inspections with reports provided

Detailed Records

We have detailed records of all matters pertaining to your property


We have extensive knowledge of the Residential Tenancies Act and relevant property legislation



Have Only Met Cary About A Month Ago And Carlos A Few Months Ago When He Became New Property Manager To The Property I'm Currently Renting. Cary and Carlos Are Amazing They Both Have Awesome Communication Skills And Are Very Considering With Home Viewings For Appropriate Viewing Time. They Are So Kind An Explain Everything Perfectly And Cary Is Super Appreciative Thank You Cary And Carlos For Being Awesome People If I Could Give more Stars I Definitely Would.
Bubba Porter
I am impressed by Cary’s efficiency and professionalism in Property Management. I got a rental property in Epsom which was managed by other company. The tenant has been in rent arrears for 4 weeks. After Cary took over the property, she’s able to negotiate with the tenant and they paid all the arrears in few days. I would like to thank you Cary for your help and I will definitely recommend you to all my other friends and family.
Mo Tommy
I have employed several different property management companies in Auckland before, I would say Upper House Property Management Company is no doubt THE BEST IN TOWN. Cary Chong and her team is so professional and capable in managing my properties, very good communication and flexible in works, I would definitely recommend this company to everyone I know! AAAAA+++++
Jen Nettley
The Upper House team has been working with my wife and I for over 2 years and I can't stress enough how impressed by their professionalism and attention to detail they are. Cary and Crystal are our continual source of support and advice. They action our requests and find solutions to any issues in a speed and manner that makes us feel that we are their only clients. Well done Team. I look forward to the continued opportunities to work together in the future.
Matthew Ewing