About Upper House

Upper House Property Management is one of the finest property management companies in Auckland. We deliver a unique and unmatched property management service, we provide our clients with dedicated all-around support to assist them in achieving prosperity and success in property investment.

Landlords know what a hassle property management can be, from finding a right tenant, tenant management, dispute resolutions, to daily tracking of the in/outgoings. At Upper House, we completely take the stress out of your hands. We put our expertise to work for you, taking care of your property, allowing you to pursue your other passions with peace of mind. 

Our team members are specialists in property management and customer service, the majority of whom have intimate knowledge of the real estate space they manage. Their expert knowledge and professionalism have seen them successfully lease new managements across high rise developments, town houses and established markets.


We ensure that all of the traditional and arising concerns regarding tenant leases, from negotiating optimum rent to preparation of lease agreements and renewals and the like, are given adequate and proactive concern. Our goal is to deliver stress-free property management, which protects your financial future.

Our Services

At Upper House, our service is highly efficient and effective. We offer a professional, trustworthy management service which extends to everything that we do. From screening prospective tenants to ensure that they are a good fit for your property, through to providing timely and reliable repairs and maintenance; we make sure that the solution we provide meets your needs and exceeds your expectations.

Our Client Says

Having been in the market as landlords for well over a decade, we knew an excellent property manager when we saw one. From meeting her two years ago to now, she now manages all our rental properties, and truly goes the extra mile - whether this is finding the absolute best tenants or advise and tips on improving our rental properties, which are well above the “run of the mill” scope of works.

Cary is our go to in order to find the best tenants quickly. She is extremely reliable, being available at every turn for her clients. I would happily refer all my friends and family to her, as Cary and her team will treat your investments as if it were their own.


A PM is a person who looks after the operations of a rental property. There is a lots of works a PM does, including: rental appraisal, creating a property advertisement, finding and screening applicants, organising the signing of the rental and related paperwork, managing interactions with tenants, property inspections, managing tenant turnover, handling disputes etc

Changing from your property manager is very simple. In fact Upper House property manager will handle the entire process for you. Stress-free!

Give us a call or send us an enquiry. We will send you an information pack outlining our services, including a free market appraisal. Our team of experts can also meet you in person to offer suggestions for possible improvements which could increase your rental return.

Should you wish to engage us as your Property Manager, one of our dedicated experts will be in touch and work closely with you to achieve the best result.

Meet The Team!

Cary Chong

Director and CEO

Banson Chong


Crystal Cheng

Senior Property Manager

Kenneth Mak

Property Manager

Cheree Feng

Property Manager

Agnes Leong


Lucas Chong


Need to discuss with Properties?

Contact Us